Privacy Policy
Privacy Policy
How we protect and process your personal information
Last updated: January 2026
Introduction
At Pompousweek, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our 3D printing services.
We comply with the General Data Protection Regulation (GDPR) (EU) 2016/679 and Portuguese Law 67/98 on the Protection of Personal Data. By using our services, you agree to the collection and use of information in accordance with this policy.
Data Controller
Company: Dr3amToReal
Legal Entity: Pompousweek Unipessoal Lda
Tax ID (NIPC): 516406540
Address: Travessa Cabo Luis 9, 3800-294 Aveiro, Portugal
Email: dr3amtoreal@gmail.com
Phone: +351 963 007 377
Personal Data We Collect
Types of information we collect
Identity and Contact Data
- Name, email address, postal address, phone number, tax identification number (NIF)
Financial and Transaction Data
- Payment information, billing address, order history, invoice details
Technical and Usage Data
- IP address, browser type, operating system, device information, cookies, usage patterns
Content and Design Data
- 3D model files, design preferences, customization requests, uploaded images
How We Use Your Personal Data
Legal basis and purposes
Contract Performance
To process and fulfill your orders, manage deliveries, provide customer support, and handle returns or refunds.
Legal Obligations
To comply with tax, accounting, and other legal requirements, including invoice generation and record keeping.
Consent
To send marketing communications, newsletters, and promotional offers (only with your explicit consent, which you can withdraw at any time).
Legitimate Interests
To improve our services, analyze usage patterns, prevent fraud, and ensure website security.
Data Sharing and Disclosure
We do not sell your personal data. We may share your information with:
- Shipping companies for order delivery
- Payment processors for transaction processing
- Legal authorities when required by law
- Service providers who assist in our operations (under strict confidentiality agreements)
Data Security
We implement appropriate technical and organizational measures to protect your personal data, including:
- Encryption of data in transit and at rest
- Access controls and authentication
- Regular security monitoring and updates
- Staff training on data protection
Your Rights Under GDPR
You have the following rights regarding your personal data
Right of Access
Request a copy of your personal data we hold.
Right to Rectification
Correct inaccurate or incomplete data.
Right to Erasure
Request deletion of your data (subject to legal requirements).
Right to Data Portability
Receive your data in a structured, machine-readable format.
Right to Object
Object to processing of your data for certain purposes.
Right to Withdraw Consent
Withdraw consent for data processing at any time.
To exercise any of these rights, please contact us using the information provided below or visit your account settings.
Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Financial and invoice data is retained for 7 years as required by Portuguese tax law. Other data may be retained for up to 3 years after account closure unless legal requirements dictate otherwise.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience. For detailed information about our cookie usage, please see our Cookie Policy section in our Terms and Conditions.
You can manage your cookie preferences at any time through your browser settings or our cookie consent banner.
Contact Us
Questions about your privacy?
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
Email: dr3amtoreal@gmail.com
Phone: +351 963 007 377
Address: Travessa Cabo Luis 9, 3800-294 Aveiro, Portugal
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the 'Last updated' date. You are advised to review this Privacy Policy periodically for any changes.